Privacy Policy

Overview

Trilodex is a software development company building mobile and web applications. This Privacy Policy explains how we collect, use, and protect your information when you use our products and services.

Data we collect

Depending on the application you use, we may collect:

• Account information (such as email address or username)
• Device information (device type, OS version, identifiers)
• Usage data (screens viewed, interactions, session duration)
• Crash logs and performance diagnostics
• Optional location data (only if explicitly enabled)

How we use data

We use this information to:

• Provide and maintain our services
• Authenticate users and manage accounts
• Improve performance and user experience
• Fix bugs and monitor app stability
• Respond to support requests

Third-party services

Some services may process data on our behalf, including:

• Backend & hosting (e.g. Supabase, AWS, Vercel)
• Authentication services
• Analytics tools (e.g. Firebase Analytics, privacy-focused analytics tools)
• Crash reporting tools (e.g. Sentry)
• Payment processors (e.g. Stripe, Apple Pay, Google Pay)

These providers only process data to deliver their services and are required to handle it securely.

Data storage & retention

We retain personal data only as long as necessary to provide our services, comply with legal obligations, or resolve disputes. Data is then securely deleted or anonymised.

Your rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your data
• Object to or restrict processing
• Withdraw consent at any time

Security

We use appropriate technical and organisational measures to protect your data, including secure storage, access controls, and encryption where applicable. However, no system is completely secure.

Contact

If you have any questions about this Privacy Policy or your data, contact us at admin@trilodex.com.